1. Reservation Types
Casas de los Abuelos offers two booking options:
- Entire House: Exclusive rental for up to 15 guests.
- Individual Rooms: Option to book rooms separately.
⚠️ Important:
Room-by-room rentals are only available during the Low Season (from May 1 to October 31).
If the entire house is booked, all individual room reservations will be canceled.
Likewise, if any room is booked individually, the full house rental becomes unavailable for the same dates.
2. Capacity
- Base capacity included: 12 guests
- Maximum capacity: 15 guests
3. Room Distribution
Villa 1 – Ground Floor
- Paloma Room – 1 Queen bed + 1 Single bed
Villa 1 – Upper Floor
- Gaviota Room – 1 Queen bed
Villa 2 – Ground Floor
- Colibrí Room – 2 Double beds
Villa 2 – Upper Floor
- Golondrina Room – 1 Queen bed + 1 Single bed
4. Services Included
- Daily light breakfast: Coffee, fruit, yogurt, and granola
- All rooms include air conditioning, TV, and Wi-Fi
- Private parking is available on site
5. Payments & Methods
- Payments are processed via PayPal or Stripe
- Credit and debit cards accepted (no PayPal account required)
- All prices are in Mexican Pesos (MXN) and include VAT (IVA)
6. Taxes and Fees
- A 4% processing fee applies to payments made by credit/debit card
- Pet stays incur a $500 MXN cleaning fee
7. Cancellation Policy
- More than 30 days before check-in: 80% refund
- 15–30 days before check-in: 50% refund
- Less than 15 days before check-in: Non-refundable
⚠️ If a conflict arises between a full-house reservation and individual room bookings, the most recent confirmed booking will take priority, and the other will be canceled with no penalty and full refund.
8. House Rules
- No smoking on the property
- No events or parties without prior approval
- Pets allowed only with approval and cleaning fee
- Check-in: 3:00 PM
- Check-out: 11:00 AM
9. Contact
pinoorbelin@gmail.com
+52 755 171 3476
Playa Troncones, Guerrero, Mexico